Announcement on SMS Banking Fee Policy

• Sep 10, 2026
• 9

Dear Valued Customers,

BIDC Bank would like to inform you of changes to the BIDC SMS Service fees and related policies, effective in accordance with the applicable terms and conditions. Please see the details below:

1. Revision of SMS Service Fees The monthly SMS service fee will be calculated based on the total number of SMS notifications sent to the customer’s registered mobile number, subject to a minimum monthly fee of USD 1.00 for Individual Customers and USD 4.00 for Corporate Customers.

2. Service Suspension Policy To ensure the sustainability of the service, BIDC will deduct the applicable outstanding SMS service fees from the customer’s account and suspend the SMS notification service if the customer fails to fulfill the applicable service fee payment obligations for three (3) consecutive months.

3. Free Alternative Notification Services We encourage our customers to take advantage of BIDC’s free digital notification services:

Individual Customers: Free OTT Balance Alert via BIDC Mobile Banking. Corporate Customers: Free OTT Balance Alert via BIDC Bank Business. Business Customers with a high volume of incoming transactions: We encourage you to register for BIDC KHQR Merchant Service and receive free KHQR payment notifications via OTT Telegram alerts, delivered to your registered Telegram group or individual Telegram account.

We appreciate your understanding and cooperation as we implement these changes. Thank you for choosing BIDC Bank.

For further assistance, please visit your nearest BIDC branch or contact us via our hotline: ☎️ +855 23 210 044 / +855 319 388 999